We assist our clients with support and development of cloud platforms. This includes tasks such as monitoring and maintenance, incident management, and continuous platform improvement. Our goal is to ensure that our clients' cloud platforms are stable, secure, and perform optimally at all times.
By outsourcing support and maintenance to us, our clients can focus on their core business and leave the technical details to us. We offer flexible support agreements tailored to the client's needs, ensuring they receive the level of support they require.
24/7 Monitoring
We monitor our clients' cloud platforms around the clock to ensure they are always available and performing optimally.
Incident Management
In the event of an incident, we respond quickly and effectively to resolve the issue and minimize downtime. Incidents are managed through our automated alert systems.
Support
We offer various levels of support, from 24/7 to standard office hours or ad-hoc solutions, tailored to the client's needs and budget.
Maintenance
We perform necessary maintenance tasks such as backups, updates, and patching.
Failover and Disaster Recovery
We implement technical and functional processes for automated failover and system recovery.
